Return & Exchange

Returns & Replacements

Once you place the order on our website and make payment for it, you would receive an order confirmation email immediately. If you don’t receive it, please contact us. You can also visit your Member Center to view detailed information about the state of the order.

We will ship the package within 1-3 days. Once shipped out, an email will be sent to you within the next 48 hours showing that the order has been shipped and could be tracked with the tracking NO provided. Please allow 16 businese days for delivery.

Delivery is guaranteed. If the package is lost we will reship at our expense.